The Shorty Awards

Watching the Shorty Awards live from Mogulus…

I have to say that it works pretty pretty well. Here’s the link for the live feed.

The only thing is that the event is not THAT fun…

Email spammers take strategic stances on the online world…

I received this spam this morning. I found pretty funny the fact that it starts pushing the idea of a merger between Microsoft and AOL… And we all know that it would make a lot of sense for Microsoft to acquire the content business from AOL… So, spammers future competitors of SAI and PaidContent?

I’ve highlighted the funny pieces:

“Dear Sir/ Madam,

The prestigious Microsoft and AOL has set out and successfully organized a
 Sweepstakes marking the year 2009 anniversary
we rolled out over
US$400,419,864 for our New year Anniversary Draws. Participants for the
draws were randomly selected and drawn from a wide range of web hosts
which we enjoy their patronage.

The selection was made through a computer draw system attaching
personalized email addresses to ticket numbers. If you ignore this
message, you will definitely regret it later. Microsoft and AOL are now
the largest Internet companies & in effort to make sure that Internet
Explorer remain the most widely used program, Microsoft and AOL are
running an e-mail beta test.

Your email address as indicated was drawn and attached to reference and
ticket number 008795727498  with serial numbers MIC-AOL/8303/09 and drew
the lucky numbers 04-18-35-38-53-46 (12) which subsequently won you £
1,000,000 ( One Million Great Britain Pounds)  as one of the jackpot
winner in this draw. You have therefore won the entire winning sum of £
1,000,000 (One Million Great Britain Pounds) the draws registered as Draw
number one was conducted in Liverpool, UK on the 6th of February,2009.

These Draws are commemorative and as such special.Please be informed by
this winning notification to file your claims immediately. You are advised
to make contact to your referred agent who shall by duty guide you through
the process to facilitate the release of your winning prize.

To file for this claims, Please Contact your referred agent with your
verification information as required on the form below, beginning the
claims of your winnings funds as conducted by the lottery company. We
dedicate our special thanks & gratitude to Bill Gates {Now Retired from
Microsoft Corporations} .
We wish you the best of luck as you spend your
good fortune in this season.

Note: You have Two (2) weeks from the date of this publication to claim
your prize or you may forfeit your winnings. Thank you for being part of
our commemorative New year Anniversary Draws.Find below your referred
agent and the verification form:

Address: 18 South Drive, Hepworth,Diss,N0rfolk, IP22 2HF, UK
Contact Agent: Mr. Frank Powell
Tel: +44 703 593 0585
Email:frank.powelldesk@yahoo.com.hk

Name: …………………………….
Country of Origin…………………..
Place of Residence………………….
Occupation…………………………
Sex/Age……………………………
Telephone/Fax………………………
Winning Email ID……………………

NOTE: DUE TO FRAUDSTERS, WE HAVE DECIDED TO EFFECT TRANSFER TO YOUR BANK
ACCOUNT ONLY AND WHEN CONTACTING YOUR REFERRED AGENT, DO QUOTE YOUR TICKET
NUMBER AND SERIAL NUMBER FOR SECURITY REASONS.

Mr.Kevin Turner
Public Relations Officer
©2009 Microsoft Corporation”

Women vertical segments: Part 2 The Ad Networks

 

The main women ad networks

The main women ad networks

As we know, ad network is a big word that covers multiple realities. You’ll find horizontal ad networks (scale and reach across multiple content sites with no discrimination on the content type), vertical ad networks (that represent sites mostly on the same vertical or segment), behavioral ad networks (buying data from publishers enabling them to then reach a particular audience when the user is not any more on the origination site) etc. 

These networks can sell premium inventory, remnant, data, video inventory or push out market exchanges that help publishers to connect with advertisers etc.

The vertical ad networks focused on women really started to take off in late 2005 and 2006 reached a peak early with very high transaction price and multiples (a good example is the $85m round raised by Glam early 2008 as a public valuation north of $450m – see the TechCrunch post there).

Still looking at our ComScore December figures (they’re here), we can identify a lot of them highly ranked. Some of them are part of other networks. For all of them, the game is to add properties and have them sign traffic assignment letters for ComScore and Nielsen, enabling the network to show bigger and aggregated traffic figures. 

Current Women Networks

Here are the main ones:

  • Glam: Founded and headed by the flamboyant Samir Arora, the women ad network now reaches about 61m monthly uniques, from 25m UV in December 2007. As Samir says himself, the company has been changing multiple times its business model, from apure content site around Glam.com, to a classic ad network where the company gave out guarantees to add publishers to its networks. More recently, Glam, probably noting that the addition of well-respected brands would help them to increase their very low CPMs, has been reaching out to well established media properties and proposing them to put their network strenghts and their scale at the service of these brands. Example: the creation of the Lifetime Networks. Lifetime aggregates its sites under Glam and Glam will then aggregates some of its networks sites that are relevant to Lifetime under the Lifetime network. The proposal seems at first a no brainer for the publisher: he wasn’t initially able to grow Lifetime and all of a sudden, he’s gaining a couple millions uniques every month. For Glam, things stay the same except that they now have more uniques plus a brand that accepts to be part of their network. Finally, Glam decided also to launch vertical networks in different women subsegments (shelter and home, parenting etc.) as well as a men segment. The women network now counts approximately 250+ sites in ComScore with some of them having little to do with women. Example, JibJab, an ecard service, reached 9.4m UV in December. Squidoo (Seth Godin’s company) is also reported even if it’s pretty far from a women content site (but represented 5m UV). Last example, Dogster is a content and social network sites around dogs…

 

  • EveryDayHealth: The Waterfront Media company, managed and created by Ben Wolin and Mike Keriakos (both initially from Belief Media, that was acquired by Fox last year) is mostly focused on health and well being. It merged in 2008 with Steve Case’s Revolution Health. The operation is a clever one since it helped the network gain 10m UV as well as beefing up its condition-specific expertise (the traditional background of Waterfront is more in the fitness and wellness area. The company was built on the cash flow generated by the online marketing of the South Beach Diet program, licensed from Rodale).  The company is  mostly established on own and operated websites but they’ve been adding a couple of large properties in 2008 (before the merge with Revolution Health), in an attempt to close the gab with WebMD. The network represents now 27m UVs from 12m UVs in December 2007 and is comprised of about 30 sites (most of the traffic is internal vs. repped).

 

  • iVillage: The NBCU acquired property is an old name in the internet world. It got acquired in February 2006 by NBCU for $650m under the leadership of Beth Comstock (who since then went back to GE). The company has been integrated into NBC Digital sales (even if Peter Naylor, the ex head of sales for iVillage is still leading the charge at NBCU for the women related properties). In 2007 and 2008, the network added more and more external sites, in an attempt to resist the irrestible growth of Glam. Just like Glam, they also started giving out guarantees to large sites to add them to their network and offset the decline of their historic properties. They’ve actually went a step further with two investments: one in Sugar Publishing (that then decided to take back the ad sales and the corresponding traffic) and one in BlogHer (a blog ad network based in SF). Lately, the head of iVillage, Deborah Fine, has been replaced by Jodi Kahn (ex Reader Digest). A change of strategy is to be expected and, with the declining value of display advertising businesses, that should result in external sites leaving the network after iVillage decides not to renew the guarantees they’ve been offering previously. The network is currently composed of around 50 sites, representing 21m UVs (from 17m UVs in December 2007). Most of the traffic is from external sites (BlogHer and Daily Makeover being the two biggies here). 

 

  • She Knows / Gorilla Nation: The women ad network part of Gorilla Nation has been growing through the addition of external publishers as well as the multiple acquisitions that the company has done in 2007 and 2008. It is entirely backed by Great Hill Partners. I’ll tell you more after I meet this week with the founder of Gorilla Nation but until then, the network is composed of approx 40 sites that reached 8.4m UVs in December 2008 vs. 4.8m 12 months before.

 

Challenges ahead

The CPMs are dropping: Obviously the biggest challenge for all these networks is the proclaimed dip of CPMs on display advertising. The success of a vertical network is to justify the cut of 50% by the ability to reach larger ad buys (because of the scale) while not having too low CPMs (because of the proclaimed vertical and niche reach of women “24 to 49”). But the model was completly perversed by Glam when they aggregated very low quality sites and small blogs. Also, the decrease in CPMs is already having a big impact on all the ecosystem: most of the networks are now focusing back on the key sites on the network and don’t give anymore guarantee to publishers).

The value of ad networks is blurred: Because of the Glam / iVillage competition that drove both of them to aggregate as much as they can, despite the quality of the site or the relevance of the network, advertisers are more and more reluctant in buying a network inventory unless prices are slashed (but in this case, we’re getting close to the horizontal networks and the whole rationale of building a vertical network, based on the ability to command higher CPMs, is crushed).

ComScore and Nielsen: I’m very convinced that most of these aggregation strategies were in large part driven by the ComScore and Nielsen games (i.e. how to appear the biggest women network on ComScore to the attention of the 21 years old agency planners…). ComScore already announced to its members that it intended to break down the Women vertical into a lot of different subverticals (health, food, fashion and beauty etc.). That also might change the networks strategies when they realised that once sliced and diced, they’re not this impressive…

Stay tuned for the Part 3 on The Women Content Sites

Goodbye Martin, the international man of mystery is gone…

Martin demonstrating

Just heard that Martin Schaedel, a very interesting, cheerful and attaching guy, died in a plane crash in Santa Monica yesterday.

Martin was a modern incarnation of the concept of “international man of mystery”. He was always in or out of airplanes, always traveling to exotic places and always happy to meet new people. You could spend hours building conceptual business plans and doing small talks. Time usually flew with him. 

He was also very curious and enthusiastic. And always pushing people to get to meet together. I’ve never met somebody who was such an incarnation of the 7 degrees theory…

Anyway, so long Martin… You’ll be truly missed…

More info there http://www.latimes.com/news/printedition/california/la-me-planecrash29-2009jan29,0,2393886.story

Also see the post from Fred Wilson there and the Twitter storm here.

Women vertical segments: Part 1 The Portals

The December figures from ComScore have been published pretty recently. One of the most sought after category across the Internet BtoC content publishers is the woman audience, which has gained +50% over the course of the last 15 months, from 72m UVs in October 2008 to 102m UVs in December 2008. In the meantime, the total audience on the internet only went from 182m to 191m UVs .

In the gigantic and much too broad ComScore “Women” category, you’ll find Men’s Vogue along with microscopic niche blogs aggregated by Glam, large portals, or gaming sites along with makeover tools and women’s health related sites. ComScore, answering to the repetitive complaints from the publishers about the category has recently decided to break it down into several smaller categories such as Fashion and Beauty, Women’s Services, Food, etc.

In this mess, everyone tries to exist and agitates its flags towards the ad agencies and the advertisers. Some of them are selling “vertical” networks with “targeted” audiences, while other are pushing their scale or relying on their offline assets to drive the growth of their properties.

Let’s take a look at the different actors and strategies:

Part 1 – The Portals

It’s obviously easy living for them (at least vs. the other actors) since they benefit largelly from their owners’ homepage promotion.

All of them are using the same strategy content-wise: aggregation of partners content against linkbacks and creation of original content through a small editorial team.

  • AOL Living:  managed by Stephanie Dolgins, the portal’s women segment has been very active throughout the year and launched several vertically focused sites. You’ll find PopEaters for celebrity content, Stylelist for fashion and beauty, Lemondrop for “edgy” / teen oriented content etc. The segment grew from 11.9m UVs in October 2007 to 20.6m UVs in December 2008. On these vertically oriented sites, you’ll find very little branding of the existing AOL brand except for AOL Health, Food and Home.

 

  • Yahoo! launched Yahoo! Shine early 2008. Headed by Brandon Holley, Shine is an horizontal site catering most of women needs through a format very close to the blog. The content aggregation is tentatively a little more edgy than the bulk of AOL sites (which is also supported through the inclusion of less “established” partners and small blogs). The site, through heavy promotion on the Yahoo! homepage, grew from 6.6m UVs in April 2008 at its launch to 13.3m UVs in December 2008.

 

  • MSN Lifestyle is also trying to grab the same market, mostly using the same strategies with a mix of aggregated content, mostly from established partners, and very little original content (probably the portal investing the less in original content).  The portal’s segment has been flat to declining over the last year (8.7m UVs in October 2007 vs. 7.8m UVs in December 2008). Following some of its competitors strategy, MSN launched a vertically focused site around food called Delish in partnership with Hearst. The publisher is providing 100% of the content as well as designing and powering the site whereas MSN is focused on promotion and ad sales. Delish is probably the first one out but, unless the portal changes strategy, it should be followed by additional sites to grab fashion, beauty, entertainment etc.

What’s striking is that all of the portals are focusing close to 100% of their strategies on content pure. You won’t find innovative tools and applications past the now spreadout makeover tool or the astrology iPhone app. Communities are only funneled through classical content comments and videos are also not very spread out on their sites.

Here’s the 15-month lookout from ComScore for all of these portals women subsites.

Part 2 will be on the Women Ad Networks… Stay tuned…

Hey MonkeyBrain…

Brilliant site from the highly buzzed Seth Godin‘s empire that make you spent the day arguing on stupid (or passionate) debates.

Just like Squidlit (you’re getting paid to do book reviews), The Ever Project (aggregations of topics around “what’s the worst”, “the biggest ever” etc.), Squidwho (mashups and aggregations around fan pages), Hey Monkey Brain uses the Squidoo engine to power the site.

Squidoo is a content aggregation engine that lets user create “lenses” i.e. ways to look at a specific subject (let’s say, you’re a huge fan of laptops bags, you’re going to create a page around these bags and, obviously link to the pages where you can buy these bags). Heavily viral and engaging, the site launched less than 2 years ago is already close to 10m UVs worlwide and close to 5m UVs in ComScore. This growth has been achieved with very little SEM investment (if you check Spyfu, you get to an investment under 100 grands a year – check here).

The whole team is under 10 peoples, mostly technical and including Seth himself.

You can find an pure ecommerce application of the concept in France through Zlio which lets its users create personnalized shopping pages.  So let say you’re a huge fan of Saint Therese of Lisieux, you’ll create a page that will aggregate all of the products available on this well-known catholic saint (see the page here). The more targeted is the subject, the biggest conversion rate you’re going to achieve and the more money you’ll make (Zlio users get a rev share on the affiliation revenue).

Seth’s model enables users to choose between keeping the money or giving it to a charity.

Knowing how much transformation rates are affected by the contextual relevance of the pages, Stylefeeder (a recommendation engine, mostly focused on fashion) applied these teachings by letting the user drives the type of products that he might be interested in. Stylehive has the same goal but emphasize the social aspect of shopping to get there.  And Like.com is approaching it through a visual recognition application.

For now, there’s still no clear winner on the social shopping space but that could evolve very quickly knowing the pressure that all of these companies have from their investors (to the exception of Squidoo).

Here’s ComScore’s chart showing Squidoo constant growth over the course of the last 14 months:

Traffic for Squidoo on ComScore - last 14 months

Total Prestige or the bad taste of the too-rich

Another Life?

I was reading the coverage from PaidContent regarding the recent funding of Total Prestige, a social networking site aimed at the richest (see full post here) and was curious to see what it looked like.

Obviously, since they currently have only 650 members (a good or bad sign), I don’t have access to the back-end site, only the demo (anyone out there?).  Other than the classic cheap 80’s pictures and cliches very St Tropez meet Dubai, the value proposition wasn’t very clear. It comes with an “online magazine“, which is a cheap version of the Robb Reports, Dealmakers and Traders Magazines, by the way all on the block currently. You can always spend some time in luxurious places after you buy fractional ownerships of Richard Nillson’s “Residence Superieur” (sic).

The fact that Rose only injected $1m there is an indication of the limit of the new project.

Another investment probably going down the drain…

Gilt Groupe and the others: battling to get the online sample sale catching up with European markets

  

Ok so after spending so many hours at the Barney’s Sample Sale twice a year – battling my way through crazy amount of people, trying a suit pant in the middle of the room while keeping an eye on these John Varvatos pants so I’d secured later – the emergence of the online-only sample sales sounded like a great revolution. Nothing new there though since it’s been going on already for close to 10 years in France: for example, check out the absolute leader there (close to 90% market share) at www.vente-privee.com. With an estimated valuation over 800m euros (above $1bn), the company was doing close to $500m revenues in 2007 and, given its business model, is clearly cash flow positive. 

Following the appealing model, a couple of startups were created in the US, most of them distincts from each other in terms of market positionnement or marketing tactics. Still an early stage market here, it’s obviously the right time given what’s happening on the economy (after all, one of the best current marketing tactic for KMart and now for Sears is to push a refreshed version of the layaway business model – check out http://tinyurl.com/5fxt5h). 

The market

Before we actually take a look at the competition outlook, I want to define clearly what I’m meaning by online sample sale: it’s the business of selling online only apparel (clothes, accessories etc.) at discounted prices. The items sold can be part of current or past collections, from well-known or less-known designers and for men, women or childrens. It’s different from the business of using online as a marketing tool for physical sample sales (think any newletter alert for physical sale or any advertisement on websites). It is also different from the business of selling discounted goods on retailers sites (Barneys.com, Saks etc.) or the occasional 20 to 30% off at the end of the collections. 

The companies that are currently struggling to eat each other market shares are (by order of importance / size / credibility

  1. Gilt Groupe – backed by Kevin Ryan‘s Alleycorp and Matrix Partners and now headed by ex-Marta Stewart Susan Lyne. See a full description of the site by Miss Olive there)
  2. Rue La La – backed by the guys behind SmartBargains.com (Retail Convergence)
  3. Hautelook – no funding info
  4. ideeli – currently funded by the founder and CEO Paul Hurley and Kodiak Ventures
  5. The Top Secret – no funding info
  6. Editor’s Closet – no funding ingo
  7. Regent’s Secret – no funding info

There’s other providers that are smaller but these are the main ones.

Key levers to success

Obviously, the first one is the inventory. How to secure highly desirable inventory (think blue-chip names) at low prices so that you can attract people on the promises of 50 to 70% discounts. Securing the right inventory is both a guarantee of wiping out the competition, positionning your emerging brand at the right level and the promise of securing new designers by becoming reliable. The second one is the logistic. Again here, the audience is coming for the discounts but you’ll get them addicted if you can provide the closest to instant gratification. 

The third one is refunds / returns and any other after sale services. Since you’re going to end up returning 50% of what you bought, either because it was too small, too expensive or you just changed your mind, this part is playing a large role on the return usage metrics.

Far behind are the interface and the website since people don’t care too much about shopping in a beautiful environment when they’re looking for these $50 sweaters from James Perse.

The role of the first 2 criteria is highlighted by the fact that most of the people behind these companies usually have a background around physical sample sale (or ecommerce) and/or logistic expertise. For example, Alexis Maybank from Gilt Groupe, comes from eBay. Regent’s Secret company has been founded through the alliance of a physical sample sale provider and the head of a logistic company etc.

Segmentation

The key potential segments are going to be:

  • Upscale / Low end: where do you position your store. That assumption will very quickly determine the type of inventory you want to secure, the total potential market size and your own projections in terms of sales, revenue per user etc.
  • Customer: to who are you selling. That’s clearly a moving target since most of the actors actually started on the women side (highest probability of scoring sales) to men, accessories, jewelry, travel goods etc. Vente-Privee in France now also sell electronic, wine etc.

On these two segments, see the attached Powerpoint slide showing how these guys are vs each others.

What’s the future?

A couple of heavy hitters are starting to understand the potential of the market. I heard that Net a Porter was working on a project currently called TheOutnet to start a sample sale service for their already upscale audience in UK and the US.

Also, Vente-Privee might be looking at the US market as a potential for additional growth since they are close to saturation in France and already pursuing growth opportunities in Europe. It’s going to be interested to see the founder and CEO speaking later this month at the french LeWeb 08 conference (see the program here). 

Finally, another big threat is obviously the possibility for either the brands or their key retailers, to directly handle this sale channel. Could be by creating dedicated sections on their sites or by creating new brands but if the business is growing steadiliy, they’ll probably start thinking that giving away 50% of the margin is a bit high…

The key issue for the Gilt Groupe of the world is going to be the growth in terms of users. Most of them are reaching to larger media companies to tap their audiences and lower their cost of acquisition. So probably more to come in terms of partnerships for these companies (my guess is that’s the main reason of the appointment of Susan Lyne at the head of Gilt Groupe).

Also heard that Fabrice Grinda was looking into launching such a service for some countries in Southern America (starting with Brasil).

In the meantime, start shopping there and testing, it’s a fun landscape…